GTA Event Decor (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect, how we use it, who we share it with, how we protect it, and the rights you have under Canadian privacy law.

1. Who we are

GTA Event Decor is an event decoration business based at 50 Mirabell Ct, Brampton, Ontario, Canada. For any privacy-related question, contact us at gtaeventdecor@gmail.com or 905-447-1800.

2. What information we collect

We collect only what we need to respond to your enquiry and provide our services:

• Contact information you give us — name, phone number, email address, event date, event type, venue, guest count, and any details you include in a quote request form, email, phone call, or WhatsApp message.
• Technical information collected automatically when you visit our website — IP address, browser and device type, pages viewed, time spent, and referring source. This is collected through cookies and analytics tools.
• Marketing interaction data — if you click one of our Google or social-media ads, we may receive a click identifier (such as GCLID) that helps us measure campaign effectiveness.

3. How we use your information

• To respond to your quote request and answer questions.
• To prepare and deliver event decor services if you hire us.
• To send invoices, contracts, and event-day coordination messages.
• To improve our website and understand how visitors use it.
• To measure the effectiveness of our advertising, so we only spend on what genuinely helps customers find us.
• To share relevant updates, offers, or news — only if you have explicitly opted in.

4. Cookies and analytics tools

Our website uses the following categories of cookies and tracking tools. You can accept or decline non-essential cookies through the consent banner shown when you first visit.

• Essential cookies — required for the site to function (session, form submission).
• Analytics cookies — Google Analytics (GA4), to understand anonymous visitor behaviour.
• Advertising cookies — Google Ads, Meta (Facebook/Instagram) Pixel, to measure and optimise our ad campaigns.
• Performance / UX cookies — Microsoft Clarity, for anonymous heatmaps and session recordings to improve the site.

5. Who we share your information with

We never sell your personal information. We share limited information only with:

• Our internal team members who help deliver your event.
• Service providers who operate on our behalf (website hosting, email, analytics, CRM) under contracts that require them to protect your data.
• Government or legal authorities if required by Canadian law.

6. Your rights under PIPEDA

You have the right to:

• Ask what personal information we hold about you.
• Request correction of any inaccuracies.
• Withdraw consent at any time (note: doing so may prevent us from providing some services).
• Ask us to delete your information, subject to legal retention requirements.
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe we have mishandled your data.

To exercise any of these rights, email gtaeventdecor@gmail.com. We will respond within 30 days.

7. How we protect your information

We use reasonable administrative, technical, and physical safeguards — including encrypted connections (HTTPS), limited team access, and trusted third-party providers — to protect your information against loss, theft, and unauthorised access.

8. How long we keep your information

We keep your information only as long as necessary to fulfil the purpose for which it was collected, or as required by Canadian tax, accounting, or legal obligations. Quote enquiries that do not result in a booking are typically kept for up to 24 months.

9. Children’s privacy

Our services are directed at adults. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us and we will delete it.

10. Changes to this policy

We may update this privacy policy from time to time. The “Effective date” at the top will reflect the latest version. Material changes will be highlighted on our website.

11. Contact us

For any privacy-related question, correction, or complaint, please contact:

GTA Event Decor
50 Mirabell Ct, Brampton, ON, Canada
Phone: 905-447-1800
Email: gtaeventdecor@gmail.com